Your first choice for Professional Limousine Services Worldwide (203) 753-5466

Frequently Asked Questions

Learn More About Our Limo Services

Gateway Limousine is a full-service limo company serving New Haven, Hartford, Fairfield, and Litchfield counties. We offer everything from corporate travel to special occasion limo services for your convenience. Our company has built a reputation for excellence; you’ll enjoy clean accommodations, prompt arrival times, and a smooth driving experience from beginning to end. Our chauffeurs are highly trained to handle anything, so you can relax and enjoy yourself.

We have compiled a list of commonly asked questions for your convenience. If you don’t see your question here, we invite you to reach out to our office for additional information.

Which airports do you service?

We service John F. Kennedy (JFK), LaGuardia (LGA), Newark (EWR), Logan (BOS), Westchester (HPN), Tweed (HVN), Bradley (BDL), TF Green (PVD), and many private airports throughout the tristate area.

Is your office open 24 hours/7 days a week?

For your peace of mind, our dispatch office remains open 24 hours a day, 7 days a week. We are available every day of the year, including all holidays, to handle any last-minute concerns or logistics.

What is the largest limo bus in your fleet? 

We are proud to maintain one of the largest limo bus fleets in Connecticut. Our diverse selection includes vehicles of all sizes, with our largest limo bus comfortably accommodating up to 30 passengers.

Does your company offer guest shuttles for weddings?

Our company prides itself on our top-rated reviews and reputation for excellence in wedding transportation. Whether you need a private car for two or a shuttle for 56, we offer a wide range of vehicle sizes to meet all of your guest logistics.

Do you offer online bookings?

You can easily book your airport transportation right on our website! We also offer a quick online quote tool for all of our other fleet services.

What safety policies/protocols do you have in place for your chauffeurs and vehicles?

We take great pride in our safety standards. Our chauffeurs are background-checked, drug-screened, and trained in defensive driving. For your total peace of mind, our fleet is backed by a $5 million insurance policy and monitored via GPS and dashcams. Each vehicle is cleaned daily, serviced regularly, and passes a CT DMV state inspection every six months.

Are all your vehicles equipped to drive in the snow?

Our fleet consists of vehicles equipped with the latest safety technology and the highest industry safety ratings to protect both our guests and our chauffeurs. For reliable travel in all conditions, all of our sedans and SUVs are All-Wheel Drive (AWD). Furthermore, we strictly adhere to all state storm recommendations and safety advisories so that your journey is never compromised by the weather.

What’s included in your all-inclusive price?

To make things simple, your quote already includes taxes, gratuities, and tolls. If there are any incidental costs, such as parking fees or extended wait times, they will be determined and billed after the completion of your trip.

What type of vehicles does your company have?

We offer a diverse fleet to suit any occasion, including luxury sedans, SUVs, stretch limousines, and passenger vans. For larger groups, we feature limo buses that range from 14 to 30 passengers and mini-coaches for up to 37 guests. We can also accommodate groups of up to 56 through our network of highly accredited affiliates.

What areas do you serve?

We provide seamless transportation services nationwide and worldwide. No matter where your travels take you, we are here to handle all of your global transportation needs.

Is your company fully licensed, registered, and insured?

Our company is fully licensed and registered with the Connecticut Department of Transportation. In compliance with state regulations for livery services—ranging from sedans to buses—we maintain a comprehensive $5 million liability insurance policy for your peace of mind.

Contact Our Limousine Service Company Today

The team at Gateway Limousine is here to make every aspect of your trip proceed as smoothly as possible. Whether you’re booking airport transportation for a corporate trip or a wedding guest shuttle to help your special day go smoothly, we have the vehicles you need to safely arrive at your destination. Give us a call today to learn more about our services!